Why make it harder than it has to be?

I don't understand why some people/companies make things so difficult that aren't really difficult. For instance, what got me on the rant today is when we went to DS's school for "registration". We had already picked his classes this year at the end of last year (he is a Sophomore in high school) so I thought maybe registration day would be getting his schedule and making changes if something was wrong or if we wanted something different than what we originally signed up for. NOPE. All we did was sit and fill out all the paperwork. You know, address, next of kin, reduced lunches, is he riding the bus, medical info, etc etc. They aren't even handing out schedules for another couple weeks. So, maybe it's just me, but why can't they mail out the paperwork and then I can sit and fill them out at my convenience? how about post them online so I can print them and fill them out? Why did I have to drag my broken back all the way down to the school to do that? AND, even if you want me down at the school on a certain day to fill out the paperwork because it isn't in the school budget to mail them... then have the schedules ready so I don't have to go back in two weeks! Yeesh. OK, I am done venting about that one for now.